Terms & Conditions

This Terms of Service Agreement (“Agreement”) is a legally binding agreement between Leveiller Studio Ltd., a company registered and operating in Canada (“Leveiller Studio”, “we”, “us”, or “our”) and the client, whether acting personally or on behalf of an entity (“Client”, “you”, or “your”), regarding participation in the Design Partner Subscription and use of Leveiller Studio’s website: [your website here] (the “Website”) and related services (the “Services”).

By purchasing or participating in the Design Partner Subscription, you confirm that you have read, understood, and agreed to all terms outlined in this Agreement. If you do not agree, you must not use the Services. Any outstanding balances for work already performed will remain payable.

1. Intellectual Property Rights

Unless otherwise stated, the Website and all content contained therein — including but not limited to text, illustrations, graphics, photographs, designs, videos, logos, branding elements, and system structure (collectively, the “Content”) — are owned by Leveiller Studio Ltd. or used under license and are protected under Canadian and international intellectual property laws.

The Website and its Content are provided for personal and business reference only. No portion may be copied, reproduced, republished, sold, or exploited for commercial purposes without written permission from Leveiller Studio.

2. Ownership of Work & Final Deliverables

All custom design work and original creative files produced by Leveiller Studio specifically for the Client under the Design Partner Subscription (“Projects”) become the property of the Client upon full payment of the subscription fees relating to that work.

Where permitted by law, Leveiller Studio assigns all rights, title, and interest in the completed Project deliverables to the Client.

The Client warrants that all materials, images, copy, logos, and references provided to Leveiller Studio are owned by the Client or properly licensed for use and do not infringe on any third-party rights.

Leveiller Studio reserves the right to showcase completed work in portfolios, on social media, and on the Website for promotional and educational purposes, unless a signed Non-Disclosure Agreement (NDA) is in place.

3. Third-Party Assets and Fonts

If a Project includes fonts, images, templates, or assets that require additional commercial licenses (“Third-Party Assets”), Leveiller Studio will notify the Client of this requirement.

It is the Client’s sole responsibility to purchase the necessary licenses for continued use, distribution, or display of such assets unless otherwise stated in writing.

Leveiller Studio assumes no responsibility for any legal issues arising from unlicensed use of third-party assets by the Client.

4. Client Responsibilities & Acceptable Use

By using Leveiller Studio’s services, the Client represents that:

They have legal capacity to enter into this Agreement
They are at least 18 years of age
They will not use Services for illegal, abusive, or unethical purposes
They will not attempt to copy, hack, exploit, or disrupt our systems or processes
They will provide clear information, timely feedback, and necessary resources to support the design process

The Client agrees NOT to:

Misuse, resell, duplicate, or redistribute our proprietary methods
Reverse engineer creative systems or processes
Harass, threaten, or abuse Leveiller Studio or its collaborators
Upload or transmit any material that is illegal, defamatory, obscene, or malicious

We reserve the right to suspend or terminate services if these terms are violated.

5. Scope of Subscription & Turnaround

The Design Partner Subscription provides access to ongoing design support within a defined monthly scope, agreed upon at the beginning of the subscription.

Work is completed on a rotating queue basis
Turnaround depends on complexity, workload, and client responsiveness
The subscription does not guarantee unlimited work or instant delivery
Unused design time does not carry over beyond the active subscription period unless otherwise agreed

Additional services outside the agreed monthly scope may be quoted separately.

6. Client Feedback & Submissions

Any suggestions, ideas, feedback, or process-related input provided by the Client may be used by Leveiller Studio for internal improvement, training, or service refinement without compensation.

This does not impact the Client’s ownership of completed design deliverables outlined in Section 2.

7. Privacy & Data Handling

Leveiller Studio follows Canadian privacy standards and regulations regarding data protection. Personal and business information will be used only for service delivery, communication, accounting, and relationship management.

We do not knowingly collect information from minors.

The Client agrees to electronic communication for agreements, approvals, invoicing, and updates.

8. Refund Policy

Due to the custom nature of creative work, all subscription payments are non-refundable once work has commenced.

If the Client cancels within the first 7 days and no work has begun, a partial refund may be considered at the sole discretion of Leveiller Studio.

If a refund is granted, Leveiller Studio retains ownership of any work completed and the Client may not use any designs, concepts, or files created during that period.

Transaction fees incurred (e.g., Stripe, PayPal) are non-refundable.

9. Modifications & Termination

Leveiller Studio reserves the right to:

Update pricing and service structure with advance notice
Modify or discontinue the subscription program
Terminate a subscription for breach of terms or abuse of services

The Client may cancel their subscription at any time by providing written notice prior to the next billing cycle.

Outstanding invoices must be paid in full upon termination.

10. No Warranty & Limited Liability

Services are provided “as-is” and “as-available.”

Leveiller Studio does not guarantee specific business, financial, or marketing outcomes as a result of the design work.

We are not liable for:

Loss of revenue, profits, or data
Website downtime, hosting errors, or platform failures
Misuse of files by the Client or third parties
Indirect, incidental, or consequential damages

Total liability shall not exceed the amount paid by the Client during the most recent subscription period.

11. Indemnification

The Client agrees to indemnify and hold harmless Leveiller Studio Ltd. and its contractors against any claims, losses, liabilities, or legal expenses arising from: